Reviews

Need a second opinion? How about a few hundred. Hear what others have to say about us
Virginia E
Reviewed by
Virginia E
on
9/12/23
Traveled to
Beau Rivage
Easy to use site and follow up phone call from Christian
Carolyn C
Reviewed by
Carolyn C
on
9/12/23
Traveled to
Beau Rivage
Always have answered any questions in a timely manner and always pleasant and helpful when I make a reservation
Lawanda T
Reviewed by
Lawanda T
on
9/12/23
Traveled to
Beau Rivage
Booked for September 2023 Awesome Service!!
Maria H
Reviewed by
Maria H
on
9/12/23
Traveled to
Beau Rivage
Great trip
Faye K
Reviewed by
Faye K
on
9/9/23
Traveled to
Caesars - Atlantic City
JOEL I
Reviewed by
JOEL I
on
9/8/23
Traveled to
Beau Rivage
QUICK AND SIMPLE
Paul L
Reviewed by
Paul L
on
9/8/23
Traveled to
Beau Rivage
Very cordial and willing to help in any way.
Joyce J
Reviewed by
Joyce J
on
9/8/23
Traveled to
Beau Rivage
Very nice and knowledgeable
Joyce B
Reviewed by
Joyce B
on
9/8/23
Traveled to
Caesars - Atlantic City
Easy and very helpful
Steve S
Reviewed by
Steve S
on
9/7/23
Traveled to
Beau Rivage
Great
Carol B
Reviewed by
Carol B
on
9/7/23
Traveled to
Harrah's - Laughlin
Great customer service on your end. Reservation did not go well at all. Some robot named Edgar kept emailing me that you didn’t have Larry‘s correct birthdate. I responded with the correct birthdate. I don’t know who screwed it up because it matched my birthday. The nightmare began trying to go through TSA. There it was pulled from the line, leaving me in a wheelchair without an escort. I have no idea where they took him to, I had no idea if he was going to be able to board the flight. I had an anxiety attack and almost complete breakdown while being held in TSA.
Laverne H
Reviewed by
Laverne H
on
9/7/23
Traveled to
Harrah's - Gulf Coast
Convenience
Kenneth S
Reviewed by
Kenneth S
on
9/6/23
Traveled to
Harrah's - Atlantic City
enjoyed the trip, good price.
William J
Reviewed by
William J
on
9/6/23
Traveled to
Beau Rivage
friendliness and promptness
Donna B
Reviewed by
Donna B
on
9/6/23
Traveled to
Harrah's - Laughlin
Simple quick
Roxann D
Reviewed by
Roxann D
on
9/6/23
Traveled to
Beau Rivage
Always respond helps with any request sends out early schedules to help plan trips.
Janine K
Reviewed by
Janine K
on
9/6/23
Traveled to
Beau Rivage
Easy and efficient
Gary P
Reviewed by
Gary P
on
9/6/23
Traveled to
Beau Rivage
Charles J
Reviewed by
Charles J
on
9/6/23
Traveled to
Harrah's - Gulf Coast
Maureen F
Reviewed by
Maureen F
on
9/6/23
Traveled to
Beau Rivage
Grueninger handles everything & staff is fantastic
Kathy H
Reviewed by
Kathy H
on
9/6/23
Traveled to
Harrah's - Gulf Coast
Harriett O
Reviewed by
Harriett O
on
9/6/23
Traveled to
Beau Rivage
Very helpful and efficient.
Ardis C
Reviewed by
Ardis C
on
9/1/23
Traveled to
Beau Rivage
We are not comfortable requesting perks for ourselves and love that you do it for us! Grueninger takes care of us!
Marilyn J
Reviewed by
Marilyn J
on
9/1/23
Traveled to
Harrah's - Laughlin
the ease in which the request was handled
Sharon B
Reviewed by
Sharon B
on
8/31/23
Traveled to
Beau Rivage
Customer service is all ways nice, they are very pleasant
Tom A
Reviewed by
Tom A
on
8/31/23
Traveled to
Beau Rivage
Very helpful and easy. We got everything we asked for as far as plane seats and room. Very friendly service.
Susan B
Reviewed by
Susan B
on
8/31/23
Traveled to
Beau Rivage
Very smooth process. One phone call and the rest is taken care of.
Holly K
Reviewed by
Holly K
on
8/31/23
Traveled to
Beau Rivage
Everyone is so helpful and if I have questions I always am treated so respectfully!!
Sharon B
Reviewed by
Sharon B
on
8/31/23
Traveled to
Harrah's - Lake Tahoe
Customer service is always nice and helpful
Holly H
Reviewed by
Holly H
on
8/31/23
Traveled to
Beau Rivage
Lynne K
Reviewed by
Lynne K
on
8/31/23
Traveled to
Beau Rivage
Very easy and efficient.
Catherine K
Reviewed by
Catherine K
on
8/31/23
Traveled to
Beau Rivage
Carrie E
Reviewed by
Carrie E
on
8/31/23
Traveled to
Beau Rivage
They are so helpful and organized.
Connie J
Reviewed by
Connie J
on
8/31/23
Traveled to
Beau Rivage
Quick response
Patricia V
Reviewed by
Patricia V
on
8/31/23
Traveled to
Beau Rivage
Kathleen E
Reviewed by
Kathleen E
on
8/30/23
Traveled to
Beau Rivage
Christian is easy to deal with and always answers promptly
Richard L
Reviewed by
Richard L
on
8/30/23
Traveled to
Beau Rivage
Carlean G
Reviewed by
Carlean G
on
8/30/23
Traveled to
Beau Rivage
One stop shopping. Convenience, communication, waitlists.
Vern H
Reviewed by
Vern H
on
8/30/23
Traveled to
Silver Legacy - Reno
Fast and easy
Tony N
Reviewed by
Tony N
on
8/30/23
Traveled to
Beau Rivage
The response time was excellent and the follow up itinerary was accurate and on time
Evelyn R
Reviewed by
Evelyn R
on
8/30/23
Traveled to
Beau Rivage
Pleasant and diligent representative
Katherine B
Reviewed by
Katherine B
on
8/30/23
Traveled to
Beau Rivage
Friendly and efficient staff.
Robert S
Reviewed by
Robert S
on
8/30/23
Traveled to
Beau Rivage
Always pleasant
William H
Reviewed by
William H
on
8/30/23
Traveled to
Beau Rivage
No issues at all. Very prompt
Daniel S
Reviewed by
Daniel S
on
8/30/23
Traveled to
Beau Rivage
Everything went smooth
Barbara C
Reviewed by
Barbara C
on
8/30/23
Traveled to
Beau Rivage
Love working with Christian ! She is efficient, extremely helpful, pleasant and just a pleasure to work with. Casino Gold Tours is lucky to have such a 5 star employee!!!sure to book with. Casino Gold Tours is lucky to have such a 5 star employee !!!
Shirley H
Reviewed by
Shirley H
on
8/30/23
Traveled to
Beau Rivage
My husband and I love the Beau
Barbara S
Reviewed by
Barbara S
on
8/30/23
Traveled to
Tropicana - Atlantic City
It was effortless. The team members are always pleasant and friendly.
Linda P
Reviewed by
Linda P
on
8/30/23
Traveled to
Beau Rivage
Very easy and answered all my questions
Sheilah F
Reviewed by
Sheilah F
on
8/28/23
Traveled to
Harrah's - Gulf Coast
The room was ready when we arrived at Harrahs
Gary C
Reviewed by
Gary C
on
8/25/23
Traveled to
Beau Rivage
Quick, easy, and efficient.
Diana K
Reviewed by
Diana K
on
8/24/23
Traveled to
Harrah's - Lake Tahoe
Laurie L
Reviewed by
Laurie L
on
8/24/23
Traveled to
Beau Rivage
Christian was very pleasant, efficient walked us through the process while being very patient with our questions. Appreciated call with good news that our fees were reduced.
Terri P
Reviewed by
Terri P
on
8/24/23
Traveled to
Harrah's - Lake Tahoe
It was our first visit to Lake Tahoe. We were pleased to have Gary and Joe on the trip to answer questions and offer assistance.
Jennifer C
Reviewed by
Jennifer C
on
8/24/23
Traveled to
Beau Rivage
Easy Peasy
Barb K
Reviewed by
Barb K
on
8/24/23
Traveled to
Harrah's - Lake Tahoe
Everyone is very accommodating and pleasant
Rick H
Reviewed by
Rick H
on
8/24/23
Traveled to
Harrah's - Lake Tahoe
As always they made it very easy for me and my service dog
Lee P
Reviewed by
Lee P
on
8/23/23
Traveled to
Harrah's - Lake Tahoe
Clear information
Jan M
Reviewed by
Jan M
on
8/23/23
Traveled to
Beau Rivage
Best trip ever. People are always available to answer questions Nice to have a drink on the plane Loading the buses was done quickly Luggage taken to our rooms for us such a treat Such a great way to travel
Gregory O
Reviewed by
Gregory O
on
8/23/23
Traveled to
Beau Rivage
I always get a quick response from your team , they answer all my questions and are always very pleasant to talk with.
Mary W
Reviewed by
Mary W
on
8/23/23
Traveled to
Beau Rivage
Quick and easy
Lois C
Reviewed by
Lois C
on
8/23/23
Traveled to
Silver Legacy - Reno
Judith M
Reviewed by
Judith M
on
8/23/23
Traveled to
Harrah's - Lake Tahoe
Lois C
Reviewed by
Lois C
on
8/23/23
Traveled to
Silver Legacy - Reno
Quick easy process
Tracey K
Reviewed by
Tracey K
on
8/23/23
Traveled to
Harrah's - Lake Tahoe
Easy and comfortable
Bob H
Reviewed by
Bob H
on
8/23/23
Traveled to
Harrah's - Lake Tahoe
CAROLE R
Reviewed by
CAROLE R
on
8/23/23
Traveled to
Harrah's - Lake Tahoe
Prompt and knowledgable
Reviewed by
on
8/23/23
Traveled to
Harrah's - Lake Tahoe
Easy and very convenient. Trip was well ran
Deb S
Reviewed by
Deb S
on
8/23/23
Traveled to
Harrah's - Lake Tahoe
Easy
Linda V
Reviewed by
Linda V
on
8/23/23
Traveled to
Harrah's - Laughlin
Aug23 was our trip Happy with our seats &room request
Joyce C
Reviewed by
Joyce C
on
8/22/23
Traveled to
Beau Rivage
Impeccable communication: efficiency
Linda G
Reviewed by
Linda G
on
8/22/23
Traveled to
Beau Rivage
It was so easy and efficient
Todd M
Reviewed by
Todd M
on
8/22/23
Traveled to
Beau Rivage
Another fabulous trip!
Henry H
Reviewed by
Henry H
on
8/22/23
Traveled to
Beau Rivage
Gerry G
Reviewed by
Gerry G
on
8/22/23
Traveled to
Beau Rivage
Our trip was actually in Aug of 2023 but that was not an option on your choices.
Irene L
Reviewed by
Irene L
on
8/22/23
Traveled to
Beau Rivage
very smooth and easy
Sherri T
Reviewed by
Sherri T
on
8/20/23
Traveled to
Caesars - Atlantic City
This was the first time using your company. Katy helped us book our trip. She was very nice and helpful. She answered all my questions. My husband made a comment on our way home that this was the best planned trip we have ever been on, so thank you.
Kenneth S
Reviewed by
Kenneth S
on
8/20/23
Traveled to
Harrah's - Laughlin
Helpful and pleasant.
Cynthia R
Reviewed by
Cynthia R
on
8/18/23
Traveled to
Beau Rivage
Easy to book and if you leave a message you get a call back promptly
William S
Reviewed by
William S
on
8/18/23
Traveled to
Caesars - Atlantic City
Very friendly and informative. They make the whole experience easy.
Kenneth S
Reviewed by
Kenneth S
on
8/17/23
Traveled to
Beau Rivage
Safe clean, organized.
Patricia K
Reviewed by
Patricia K
on
8/17/23
Traveled to
Harrah's - Gulf Coast
Very easy to book. It is fantastic having Toledo as a departure site. We appreciate your accommodating our preferences.
Guessler N
Reviewed by
Guessler N
on
8/16/23
Traveled to
Caesars - Atlantic City
I always book trips with Katy who is always helpful with my seat request which is based on my heath situation.
Janis S
Reviewed by
Janis S
on
8/16/23
Traveled to
Beau Rivage
Very easy to book trip and any questions were quickly answered.
Adrienne V
Reviewed by
Adrienne V
on
8/16/23
Traveled to
Beau Rivage
Everything was perfect
Kendra B
Reviewed by
Kendra B
on
8/16/23
Traveled to
Harrah's - Gulf Coast
They always answer there phone booking easy & they try to accomadate special request if pissible
John C
Reviewed by
John C
on
8/16/23
Traveled to
Harrah's - Laughlin
The staff made it an easy process..
Rollie C
Reviewed by
Rollie C
on
8/14/23
Traveled to
Beau Rivage
Christian Mantilla is a superstar!! She went above and beyond by helping us with a family emergency that required us to cancel our trip. Then our situation changed and she was very helpful in rebooking the same trip at very short notice.
Thomas R
Reviewed by
Thomas R
on
8/11/23
Traveled to
Beau Rivage
Trip was august 3, 2023
Heidi G
Reviewed by
Heidi G
on
8/10/23
Traveled to
Beau Rivage
Such friendly staff, very personable.
Carol S
Reviewed by
Carol S
on
8/10/23
Traveled to
Harrah's - Laughlin
Very accommodating
DONNA G
Reviewed by
DONNA G
on
8/10/23
Traveled to
Beau Rivage
Lori M
Reviewed by
Lori M
on
8/9/23
Traveled to
Beau Rivage
Katy gets back to me quickly
Wayne H
Reviewed by
Wayne H
on
8/9/23
Traveled to
Beau Rivage
Janine K
Reviewed by
Janine K
on
8/9/23
Traveled to
Beau Rivage
Easy quick professional
Wayne H
Reviewed by
Wayne H
on
8/9/23
Traveled to
Beau Rivage
Nancy B
Reviewed by
Nancy B
on
8/9/23
Traveled to
Beau Rivage
Always give you specific times they will follow up and they meet and exceed expectations.
Cathleen T
Reviewed by
Cathleen T
on
8/9/23
Traveled to
Beau Rivage
Katy is so easy to work with
Stacey T
Reviewed by
Stacey T
on
8/9/23
Traveled to
Beau Rivage
They are very quick in getting back with me to let me know if I was able to be included on the trip.
Glenn F
Reviewed by
Glenn F
on
8/9/23
Traveled to
Beau Rivage
You always go out of your way to make sure my trip is perfect. You treat me like part of your family.

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Grueninger Gold has been proudly family-owned and operated business for over 50 years.

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