When you call, one of our team members will pickup, and we pride on offering old-school customer service in the modern age.
You can talk to a real person, quickly and efficiently. Our customer service is unparalleled - whether it’s a plane seating preference, hotel accommodation request, scooter rental, or more, we can submit your custom requests, and have them saved for future reservation.
Need a second opinion on our customer service? Read over 3,000 reviews from happy customers who vouch for us
Our team has an extensive background of casino experience. We’ve worked in call centers, at the front-desk, and booked thousands of trips each year for our guests. From knowing how to increase your chances at getting your desired room, helping you understand what theoretical is and why it’s the most important metric in casino play, we’re here to help share what we know.
We also wrote the blog on ADT (Average Daily Theoretical) that's been read over 50,000 time. It's the most important metric, and helps determine your comps. Spend 5 minutes reading it here
We will always offer the lowest price available.Whether you’ve received your offer directly, or from someone else, we can get you booked. If you have an offer for the trip you’re interested in, you’re more than welcome to try to redeem on property as well.
Guests who book with us receive Grueninger Gold exclusive offers for private trips, parties, and experiences. These are offers you will not receive when booking directly through the casino
Guests who book with us will be eligible for play referrals, meaning we can get you established with new gaming groups without having to 'start over'
Grueninger Gold rates players based on their highest rating from all casino brands they've booked through our team. This ensures that you're receiving the highest rating, and best possible offers from our network of gaming groups
