Reviews

Need a second opinion? How about a few hundred. Hear what others have to say about us
Thomas G
Reviewed by
Thomas G
on
10/10/25
Traveled to
Beau Rivage
Very easy and fast
William B
Reviewed by
William B
on
10/10/25
Traveled to
Beau Rivage
great trip
Deborah D
Reviewed by
Deborah D
on
10/10/25
Traveled to
Harrah's - Lake Tahoe
Joe the booking experience was fine; but after that several critical things happened: we ordered a wheelchair for each leg of the fights due to surgery that left me still in pain and unable to walk any distances; when we arrived at Reno, NV there was no transport or transportation there for us…. At least that is what we were told. There was another couple that were left also but they made a call to find out where the vans were…. We ended up some how getting a ride in a small Lynx car. The other couple was Seven Stars and had been to Lake Tahoe but never had this happen before. When we arrived at the hotel … we were told they had double booked/ over booked and didn’t have but a very few rooms left, if any; however, when I inquired about my credit card on file… it had been charged. After a time period we were given a room….. the seven star couple was sent across the street to a partner hotel.
Melody K
Reviewed by
Melody K
on
10/10/25
Traveled to
Harrah's - Laughlin
Sandra Y
Reviewed by
Sandra Y
on
10/10/25
Traveled to
Harrah's - New Orleans
Frank G
Reviewed by
Frank G
on
10/10/25
Traveled to
Beau Rivage
Sheryl R
Reviewed by
Sheryl R
on
10/10/25
Traveled to
Beau Rivage
Melanie did a great job. She very personable
Kathy F
Reviewed by
Kathy F
on
10/10/25
Traveled to
Beau Rivage
They seem to get me what Iwant.
Lynda R
Reviewed by
Lynda R
on
10/10/25
Traveled to
Beau Rivage
The team is so easy to work with -- Everything was set up perfectly. Thank you !
Natalie L
Reviewed by
Natalie L
on
10/10/25
Traveled to
Harrah's - Laughlin
No complaints. Excellent job
Sandra M
Reviewed by
Sandra M
on
10/10/25
Traveled to
Beau Rivage
Everyone is always so friendly and booking is always a seamless experience.
Patricia M
Reviewed by
Patricia M
on
10/10/25
Traveled to
Beau Rivage
Perfect!
ESTER G
Reviewed by
ESTER G
on
10/10/25
Traveled to
Beau Rivage
Very respectful and courteous when explaining the experience to this first timer, thank yall!
David G
Reviewed by
David G
on
10/10/25
Traveled to
Beau Rivage
Ira H
Reviewed by
Ira H
on
10/10/25
Traveled to
Beau Rivage
they were very heplful
Michael F
Reviewed by
Michael F
on
10/10/25
Traveled to
Beau Rivage
Quick and simple
Sherry P
Reviewed by
Sherry P
on
10/9/25
Traveled to
Beau Rivage
Mary B
Reviewed by
Mary B
on
10/9/25
Traveled to
Beau Rivage
Loved the service and handicap help.
Margaret C
Reviewed by
Margaret C
on
10/8/25
Traveled to
Beau Rivage
Everything went smoothly. It was great!
Holly R
Reviewed by
Holly R
on
10/8/25
Traveled to
Beau Rivage
Always got prompt return call
Pam B
Reviewed by
Pam B
on
10/8/25
Traveled to
Harrah's - Gulf Coast
Quick and easy
Kenneth M
Reviewed by
Kenneth M
on
10/8/25
Traveled to
Beau Rivage
Everything way perfect
Kenneth K
Reviewed by
Kenneth K
on
10/8/25
Traveled to
Beau Rivage
All was great as usual. The room 21084 was perfect for a view of the city and water. This was for the 10/3-7th /2025 trip.
Linda E
Reviewed by
Linda E
on
10/7/25
Traveled to
Harrah's - Gulf Coast
Christy S
Reviewed by
Christy S
on
10/7/25
Traveled to
Harrah's - New Orleans
Irene O
Reviewed by
Irene O
on
10/7/25
Traveled to
Harrah's - Gulf Coast
Great
Sherri L
Reviewed by
Sherri L
on
10/7/25
Traveled to
Beau Rivage
Very efficient and easy to book with
Nina C
Reviewed by
Nina C
on
10/6/25
Traveled to
Harrah's - Lake Tahoe
Janice K
Reviewed by
Janice K
on
10/6/25
Traveled to
Beau Rivage
Lisa took care of all of our needs beautifully before hand making the trip wonderful. We appreciate all the time and effort put into making our trip so enjoyable.
Sharon S
Reviewed by
Sharon S
on
10/6/25
Traveled to
Beau Rivage
Excellent, courteous staff
Stella F
Reviewed by
Stella F
on
10/6/25
Traveled to
Harrah's - Laughlin
Very friendly and helpful
Dee B
Reviewed by
Dee B
on
10/4/25
Traveled to
Beau Rivage
Y’all made it so easy. Thank you
Jennifer C
Reviewed by
Jennifer C
on
10/4/25
Traveled to
Beau Rivage
Easy to book. They do all the work.
Irene B
Reviewed by
Irene B
on
10/3/25
Traveled to
Harrah's - Gulf Coast
Cari S
Reviewed by
Cari S
on
10/3/25
Traveled to
Beau Rivage
Joyce P
Reviewed by
Joyce P
on
10/3/25
Traveled to
Beau Rivage
So easy at my convenience via email.
Janet H
Reviewed by
Janet H
on
10/3/25
Traveled to
Beau Rivage
I’d like to sit closer to the front of the plane. We are gold and have been gold or platinum for years and don’t understand why we sit in row 24
Jacalyn S
Reviewed by
Jacalyn S
on
10/3/25
Traveled to
Beau Rivage
Rick M
Reviewed by
Rick M
on
10/3/25
Traveled to
Beau Rivage
everything was perfect, the flight, the hotel, the food.
Margaret K
Reviewed by
Margaret K
on
10/3/25
Traveled to
Beau Rivage
Melanie is the greatest. She never fails to give great customer service
Charles J
Reviewed by
Charles J
on
10/3/25
Traveled to
Beau Rivage
Quick and easy
Dorothy L
Reviewed by
Dorothy L
on
10/3/25
Traveled to
Beau Rivage
Well trained employees. Clean rooms. Never had a bad experience
Tommy S
Reviewed by
Tommy S
on
10/2/25
Traveled to
Beau Rivage
positive seamless experience. all communication was fast and friendly. you guys are our “go to” in casino travel
Jill H
Reviewed by
Jill H
on
10/2/25
Traveled to
Harrah's - Gulf Coast
Everyone was so helpful. Sun h nice staff!!
Jesse F
Reviewed by
Jesse F
on
10/2/25
Traveled to
Beau Rivage
Patricia T
Reviewed by
Patricia T
on
10/2/25
Traveled to
Beau Rivage
Great service easy processing
Wendy H
Reviewed by
Wendy H
on
10/2/25
Traveled to
Beau Rivage
Melanie is great
Jimmie G
Reviewed by
Jimmie G
on
10/2/25
Traveled to
Beau Rivage
Easy to book and great services
Alan V
Reviewed by
Alan V
on
10/2/25
Traveled to
Beau Rivage
very easy
Leann O
Reviewed by
Leann O
on
10/1/25
Traveled to
Beau Rivage
Team was great in helping coordinate golf at fallen oak. Amazing experience!
Debra A
Reviewed by
Debra A
on
10/1/25
Traveled to
Harrah's - Gulf Coast
Peggie O
Reviewed by
Peggie O
on
10/1/25
Traveled to
Harrah's - Gulf Coast
Team was very peasant and professional
Kenneth K
Reviewed by
Kenneth K
on
10/1/25
Traveled to
Beau Rivage
Food,room,seating on plane, food served on flight. Just all around fantastic👍
Dorothy C
Reviewed by
Dorothy C
on
10/1/25
Traveled to
Silver Legacy - Reno
Very courteous, kept me informed on upcoming trip
Salvatore T
Reviewed by
Salvatore T
on
10/1/25
Traveled to
Beau Rivage
Ashley O
Reviewed by
Ashley O
on
10/1/25
Traveled to
Beau Rivage
Karen R
Reviewed by
Karen R
on
10/1/25
Traveled to
Beau Rivage
Everything was so easy. I did not have a care in the world because your people were so wonderful.
Gail R
Reviewed by
Gail R
on
10/1/25
Traveled to
Harrah's - New Orleans
Rosemary B
Reviewed by
Rosemary B
on
10/1/25
Traveled to
Harrah's - New Orleans
Pam S
Reviewed by
Pam S
on
10/1/25
Traveled to
Harrah's - Gulf Coast
Easiest way to book every time- love it
Jeff H
Reviewed by
Jeff H
on
10/1/25
Traveled to
Harrah's - Gulf Coast
Booking was easy.
Patti D
Reviewed by
Patti D
on
10/1/25
Traveled to
Harrah's - Gulf Coast
Marion C
Reviewed by
Marion C
on
9/30/25
Traveled to
Harrah's - Lake Tahoe
Carole C
Reviewed by
Carole C
on
9/28/25
Traveled to
Harrah's - Laughlin
Have no worries
Marceline C
Reviewed by
Marceline C
on
9/26/25
Traveled to
Tropicana - Atlantic City
Helpful, courteous,very knowledgeable people. Pleasure to do booking with always.
Teresa J
Reviewed by
Teresa J
on
9/25/25
Traveled to
Beau Rivage
It was very easy to do online
James K
Reviewed by
James K
on
9/25/25
Traveled to
Beau Rivage
Ease of check in
Sheryl T
Reviewed by
Sheryl T
on
9/25/25
Traveled to
Beau Rivage
Diana M
Reviewed by
Diana M
on
9/25/25
Traveled to
Beau Rivage
James S
Reviewed by
James S
on
9/25/25
Traveled to
Beau Rivage
Booking my hotel was easy, like Sunday morning.
Douglas E
Reviewed by
Douglas E
on
9/25/25
Traveled to
Beau Rivage
Friendly helpful people
Lori N
Reviewed by
Lori N
on
9/25/25
Traveled to
Beau Rivage
Easy and quick communication.
Kathleen M
Reviewed by
Kathleen M
on
9/24/25
Traveled to
Beau Rivage
Great customer service and always friendly
Tom L
Reviewed by
Tom L
on
9/24/25
Traveled to
Harrah's - Gulf Coast
Everything was handled very good.
Donna F
Reviewed by
Donna F
on
9/23/25
Traveled to
Harrah's - Gulf Coast
So easy to book! All questions answered quickly.
Mike M
Reviewed by
Mike M
on
9/23/25
Traveled to
Silver Legacy - Reno
simple and easy love it only thing i hated was A the departure time from Akron was bad 7pm and B the layover in Lincoln Nebraska to pick up less than 20 people sucked
Regina T
Reviewed by
Regina T
on
9/23/25
Traveled to
Beau Rivage
My recommendation for flight seating always what I requested. Always an excellent experience. Thank You
Allen T
Reviewed by
Allen T
on
9/23/25
Traveled to
Beau Rivage
Flawless
Michele W
Reviewed by
Michele W
on
9/23/25
Traveled to
Harrah's - Lake Tahoe
Very comfortable knowing if anything came up, that someone would be able to assist.
Keith W
Reviewed by
Keith W
on
9/23/25
Traveled to
Harrah's - Laughlin
Very Knowledgeable And friendly
Rosemary C
Reviewed by
Rosemary C
on
9/22/25
Traveled to
Beau Rivage
Beautiful casino, fantastic food, great staff from the hotel, restaurants to the pool staff
Harley B
Reviewed by
Harley B
on
9/22/25
Traveled to
Beau Rivage
All went well
Ricky P
Reviewed by
Ricky P
on
9/22/25
Traveled to
Beau Rivage
It is so fast and easy. Lisa is the best. She is so helpful so nice and so responsive.
Joni M
Reviewed by
Joni M
on
9/22/25
Traveled to
Beau Rivage
It is always so easy and I know what to expect. I appreciate that you put me at the front of the plane and in a room close to the elevator
Diane C
Reviewed by
Diane C
on
9/22/25
Traveled to
Beau Rivage
Ride was fine
Janine K
Reviewed by
Janine K
on
9/22/25
Traveled to
Beau Rivage
Seamless and easy. Always answers any ? Quickly
Dennis H
Reviewed by
Dennis H
on
9/22/25
Traveled to
Beau Rivage
Lisa booked our trip with ease and even provided extra perks that were much appreciated
Chloetta J
Reviewed by
Chloetta J
on
9/22/25
Traveled to
Beau Rivage
Always pleasant and prompt
Donna G
Reviewed by
Donna G
on
9/22/25
Traveled to
Beau Rivage
Work with Lisa for all my travels she is always so helpful and quick to help me with everything. Always perfect....
Doug B
Reviewed by
Doug B
on
9/22/25
Traveled to
Silver Legacy - Reno
Love that 1 call and you take care of our needs
William K
Reviewed by
William K
on
9/22/25
Traveled to
Harrah's - Lake Tahoe
Kelly H
Reviewed by
Kelly H
on
9/21/25
Traveled to
Harrah's - Lake Tahoe
Donald H
Reviewed by
Donald H
on
9/20/25
Traveled to
Harrah's - Lake Tahoe
Easy
Mark O
Reviewed by
Mark O
on
9/20/25
Traveled to
Silver Legacy - Reno
Easy. Email Katy and she takes care of me.
Debbie P
Reviewed by
Debbie P
on
9/19/25
Traveled to
Harrah's - Lake Tahoe
Lisa was great to work with on booking this trip and getting us comp tickets to Darius Rucker.
KEITH W
Reviewed by
KEITH W
on
9/19/25
Traveled to
Harrah's - Laughlin
It's very easy to do plus your team is very knowledgeable and they go out of their way to help you!!
Jose P
Reviewed by
Jose P
on
9/19/25
Traveled to
Harrah's - Laughlin
Customer Service agent was awesome by helping me book my trip being this was first time.
Keith L
Reviewed by
Keith L
on
9/19/25
Traveled to
Beau Rivage
Fast and easy
Marlene G
Reviewed by
Marlene G
on
9/18/25
Traveled to
Silver Legacy - Reno
Fast
Tim S
Reviewed by
Tim S
on
9/18/25
Traveled to
Beau Rivage
Awesome time, can't wait to go back.

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Grueninger Gold has been proudly family-owned and operated business for over 50 years.

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