Need a second opinion? How about a few hundred. Hear what others have to say about us
Edwin J
Reviewed by
Edwin J
on
7/18/25
Traveled to
Beau Rivage
While working with the representative, getting the information and booking the trip could not have been easier. The rep also got the TSA data for my guest recorded so that it actually printed on their ticket for the trip. They also arranged for some additional resort credits for me which allowed me to go to several of the restaurants on-site. THANKS! Everything about the trip went as smoothly as any I've taken.
Rose N
Reviewed by
Rose N
on
7/18/25
Traveled to
Tropicana - Atlantic City
always easy to do
Paraleen P
Reviewed by
Paraleen P
on
7/17/25
Traveled to
Caesars - Southern Indiana
Carolyn K
Reviewed by
Carolyn K
on
7/17/25
Traveled to
Harrah's - Atlantic City
You take care of luggage.
Doug D
Reviewed by
Doug D
on
7/17/25
Traveled to
Beau Rivage
Always taken care with just one contact, either direct phone call or online.
Daniel O
Reviewed by
Daniel O
on
7/17/25
Traveled to
Beau Rivage
Excellent service by Sun Country, Hotel, and Casino.
Candice S
Reviewed by
Candice S
on
7/17/25
Traveled to
Beau Rivage
ease of booking
Brett B
Reviewed by
Brett B
on
7/17/25
Traveled to
Harrah's - Gulf Coast
Christian was outstanding. He follow up is quick and concise and was very helpful the whole way through. We plan to book our future Caesar Air trips with her.
William H
Reviewed by
William H
on
7/17/25
Traveled to
Beau Rivage
No problems-seamless
Tracey M
Reviewed by
Tracey M
on
7/17/25
Traveled to
Beau Rivage
Easy and very simple
Paulette S
Reviewed by
Paulette S
on
7/16/25
Traveled to
Harrah's - Laughlin
Representative was pleasant while making registration.
Beverly R
Reviewed by
Beverly R
on
7/16/25
Traveled to
Beau Rivage
The booking of the trip was very easy and the hotel was great.
Gale R
Reviewed by
Gale R
on
7/15/25
Traveled to
Harrah's - Atlantic City
It was ok
William M
Reviewed by
William M
on
7/15/25
Traveled to
Harrah's - New Orleans
Jon K
Reviewed by
Jon K
on
7/15/25
Traveled to
Beau Rivage
Very professional and seamless.
Rhonda K
Reviewed by
Rhonda K
on
7/15/25
Traveled to
Caesars - Atlantic City
Easy to contact, no problems getting my booking with Gruenger. I highly recommend them for your casino travel needs!!! Small company, independent casino host.
Sharon L
Reviewed by
Sharon L
on
7/15/25
Traveled to
Harrah's - Laughlin
Very helpful
Jacki P
Reviewed by
Jacki P
on
7/15/25
Traveled to
Beau Rivage
Easy. Friendly staff. Worked with Melanie & she was very responsive to questions
Lee D
Reviewed by
Lee D
on
7/15/25
Traveled to
Beau Rivage
First class trip. No lines, everything taken care off and a Beautiful Casino visited.
Susan L
Reviewed by
Susan L
on
7/15/25
Traveled to
Beau Rivage
Lisa and Christian were extremely helpful, make booking a joy!
Barbara B
Reviewed by
Barbara B
on
7/13/25
Traveled to
Beau Rivage
Efficient Friendly Accurate and Keep my info Customized Personable
Emily I
Reviewed by
Emily I
on
7/12/25
Traveled to
Beau Rivage
It's so easy and very friendly customer service
Tom E
Reviewed by
Tom E
on
7/11/25
Traveled to
Beau Rivage
Fast and friendly
Bob & Ginger B
Reviewed by
Bob & Ginger B
on
7/11/25
Traveled to
Beau Rivage
I have travelled many times with Gold Tours,I find all your reps are very helpful and a pleasure to deal with.
LeAnne C
Reviewed by
LeAnne C
on
7/11/25
Traveled to
Beau Rivage
As always booking is easy and professional. You take the stress out of travel!
Marjorie T
Reviewed by
Marjorie T
on
7/10/25
Traveled to
Beau Rivage
Very responsive
Betty B
Reviewed by
Betty B
on
7/10/25
Traveled to
Harrah's - Laughlin
Very easy to book and great customer service!
John W
Reviewed by
John W
on
7/10/25
Traveled to
Beau Rivage
Dennis C
Reviewed by
Dennis C
on
7/10/25
Traveled to
Beau Rivage
Finally got the TSA-Precek to work for Mary!
Karrn D
Reviewed by
Karrn D
on
7/10/25
Traveled to
Beau Rivage
Simple! All my preferences and info on file. Employees always cheerful and happy to book my trip requests.
Katherine B
Reviewed by
Katherine B
on
7/9/25
Traveled to
Beau Rivage
Friendly and efficient staff.
Peter M
Reviewed by
Peter M
on
7/9/25
Traveled to
Beau Rivage
Super simple and easy
Laurie W
Reviewed by
Laurie W
on
7/9/25
Traveled to
Beau Rivage
Awesome trip
Diane L
Reviewed by
Diane L
on
7/9/25
Traveled to
Beau Rivage
Bernard L
Reviewed by
Bernard L
on
7/9/25
Traveled to
Beau Rivage
Louis K
Reviewed by
Louis K
on
7/9/25
Traveled to
Beau Rivage
Easy to book.
Mary W
Reviewed by
Mary W
on
7/9/25
Traveled to
Beau Rivage
So easy.
Jim P
Reviewed by
Jim P
on
7/9/25
Traveled to
Beau Rivage
room with a view not a wall and roof at the end of the building
Richard J
Reviewed by
Richard J
on
7/9/25
Traveled to
Beau Rivage
Very kind, courteous customer service
Kellette L
Reviewed by
Kellette L
on
7/9/25
Traveled to
Beau Rivage
Booked via email. Receive confirmation quick and correct!
James S
Reviewed by
James S
on
7/9/25
Traveled to
Beau Rivage
Booking is so easy.
Robert U
Reviewed by
Robert U
on
7/8/25
Traveled to
Beau Rivage
Kimberly M
Reviewed by
Kimberly M
on
7/8/25
Traveled to
Beau Rivage
Everyone was friendly and very helpful.
Judi I
Reviewed by
Judi I
on
7/8/25
Traveled to
Beau Rivage
Barbara P
Reviewed by
Barbara P
on
7/8/25
Traveled to
Beau Rivage
Booking was made very easy
Elma S
Reviewed by
Elma S
on
7/8/25
Traveled to
Beau Rivage
Friendly staff and it's easy to book trips.
Bob P
Reviewed by
Bob P
on
7/8/25
Traveled to
Beau Rivage
Very good enjoyed talking to everyone
Kevin P
Reviewed by
Kevin P
on
7/8/25
Traveled to
Beau Rivage
Linda J
Reviewed by
Linda J
on
7/8/25
Traveled to
Beau Rivage
I am always treated very professionally and all my request are always met.
Kelley L
Reviewed by
Kelley L
on
7/8/25
Traveled to
Beau Rivage
We love going to Beau and flying out of South Bend or Fort Wayne
Gwyn
Reviewed by
Gwyn
on
7/8/25
Traveled to
Beau Rivage
Always friendly and helpful
Sara M
Reviewed by
Sara M
on
7/8/25
Traveled to
Harrah's - Laughlin
Friendly, very helpful with requests
Connie D
Reviewed by
Connie D
on
7/8/25
Traveled to
Harrah's - Laughlin
It's easy to book and the agents are very helpful.
Melissa A
Reviewed by
Melissa A
on
7/8/25
Traveled to
Harrah's - Laughlin
Easy booking from start to finish
Richard J
Reviewed by
Richard J
on
7/6/25
Traveled to
Beau Rivage
Very friendly customer service
Megan K
Reviewed by
Megan K
on
7/5/25
Traveled to
Beau Rivage
Doug B
Reviewed by
Doug B
on
7/5/25
Traveled to
Beau Rivage
Heidi A
Reviewed by
Heidi A
on
7/4/25
Traveled to
Harrah's - Lake Tahoe
Always a smooth and pleasant booking experience. We booked at the new Caesar’s republic and might have chosen Harrahs instead had we known about all of the construction. We made the best of it and Harrahs was connected so we spent more time over there. We loved our room and our amazing view from Caesar’s republic so really no complaints.
Barbara P
Reviewed by
Barbara P
on
7/3/25
Traveled to
Beau Rivage
Kathy F
Reviewed by
Kathy F
on
7/3/25
Traveled to
Beau Rivage
I got everything I ask for.
Virginia E
Reviewed by
Virginia E
on
7/2/25
Traveled to
Beau Rivage
Easy to get booked!
Deborah D
Reviewed by
Deborah D
on
7/2/25
Traveled to
Harrah's - Atlantic City
Simply placed a call to Grueninger Gold and the host took care of the rest… the process is simple when you have your dates, hotel, card and TSA number on file… the host can take care of the rest.
Barbara M
Reviewed by
Barbara M
on
7/2/25
Traveled to
Beau Rivage
Food excellent, room exactly as expected, beautiful pool - easy transportation
Sharla H
Reviewed by
Sharla H
on
7/2/25
Traveled to
Beau Rivage
I love the fact that it feels personalized..great customer service is hard to find these days..love u guys
Robert R
Reviewed by
Robert R
on
7/2/25
Traveled to
Beau Rivage
Jennifer S
Reviewed by
Jennifer S
on
7/2/25
Traveled to
Harrah's - Gulf Coast
Everything went very smoothly
Darryl S
Reviewed by
Darryl S
on
7/2/25
Traveled to
Harrah's - Lake Tahoe
Works very well with us
Joseph L
Reviewed by
Joseph L
on
7/1/25
Traveled to
Silver Legacy - Reno
it is nice to talk to a real person when booking a trip it makes for less problems rather than dealing with a computor
DAN S
Reviewed by
DAN S
on
7/1/25
Traveled to
Harrah's - Gulf Coast
Everything went very smooth and check in at the airport was the BEST
Natalie L
Reviewed by
Natalie L
on
7/1/25
Traveled to
Silver Legacy - Reno
Robert R
Reviewed by
Robert R
on
7/1/25
Traveled to
Beau Rivage
Nice room nice staff
John M
Reviewed by
John M
on
7/1/25
Traveled to
Beau Rivage
Kara S
Reviewed by
Kara S
on
7/1/25
Traveled to
Beau Rivage
Everything went smoothly from flight, check in, food, room, etc. and the comps were generous
Eileen H
Reviewed by
Eileen H
on
7/1/25
Traveled to
Beau Rivage
You make it easy to book with you
Kim E
Reviewed by
Kim E
on
7/1/25
Traveled to
Beau Rivage
Easy to book with Grueninger
Wendy S
Reviewed by
Wendy S
on
6/30/25
Traveled to
Beau Rivage
Simple and efficient
Thomas S
Reviewed by
Thomas S
on
6/30/25
Traveled to
Beau Rivage
great staff. very knowledgable and answered every question promptly. we enjoy your services
Christine G
Reviewed by
Christine G
on
6/30/25
Traveled to
Beau Rivage
Friendly,Katy and the girls always call me back. All of them, Melissa,Carmen Katie are all serious and taking care of my needs. Excellent service.
Carol S
Reviewed by
Carol S
on
6/29/25
Traveled to
Beau Rivage
Everything was perfect. Even with the canceled flight, the trip was managed very well.
Thomas F
Reviewed by
Thomas F
on
6/28/25
Traveled to
Beau Rivage
Marie B
Reviewed by
Marie B
on
6/28/25
Traveled to
Beau Rivage
They are always so courteous and helpful, it is always a delight to counteract with them
Edward H
Reviewed by
Edward H
on
6/27/25
Traveled to
Beau Rivage
Marianne L
Reviewed by
Marianne L
on
6/27/25
Traveled to
Beau Rivage
Philip L
Reviewed by
Philip L
on
6/27/25
Traveled to
Beau Rivage
The booking experience was very good, as was the entire trip.
Sandy R
Reviewed by
Sandy R
on
6/27/25
Traveled to
Beau Rivage
Sandy R
Reviewed by
Sandy R
on
6/27/25
Traveled to
Harrah's - Laughlin
Sandy R
Reviewed by
Sandy R
on
6/27/25
Traveled to
Beau Rivage
Barbara C
Reviewed by
Barbara C
on
6/27/25
Traveled to
Beau Rivage
All the ladies on your "team" are very helpful, efficient, very knowledgeable and just a pleasure to deal with!
Ron
Reviewed by
Ron
on
6/27/25
Traveled to
Beau Rivage
Easy to book and easy to reach your agents
Rita M
Reviewed by
Rita M
on
6/27/25
Traveled to
Beau Rivage
16 to 19 seats on aisle horrible I'm to fat
Thomas B
Reviewed by
Thomas B
on
6/26/25
Traveled to
Beau Rivage
They responded to requests and were available when called
Holly K
Reviewed by
Holly K
on
6/26/25
Traveled to
Beau Rivage
You make it all so easy !!
Carolyn N
Reviewed by
Carolyn N
on
6/26/25
Traveled to
Beau Rivage
Polite, knowledgeable and professional
Christmas G
Reviewed by
Christmas G
on
6/26/25
Traveled to
Beau Rivage
Friendly and knowledgeable
Beverly M
Reviewed by
Beverly M
on
6/26/25
Traveled to
Beau Rivage
Booking with Grueninger is always simple, fast and easy.
Linda D
Reviewed by
Linda D
on
6/26/25
Traveled to
Beau Rivage
Great Trip and Great casino
Kathleen M
Reviewed by
Kathleen M
on
6/24/25
Traveled to
Beau Rivage
Best customer service
Wei A
Reviewed by
Wei A
on
6/24/25
Traveled to
Beau Rivage
Very responsive to everything I asked.
Steven G
Reviewed by
Steven G
on
6/24/25
Traveled to
Beau Rivage
Very professional
Theresa M
Reviewed by
Theresa M
on
6/24/25
Traveled to
Beau Rivage
Love doing business with your team. Always make it simple.
