Lisa made every effort to get us on the trip which was the best we’ve experienced at Beau Rivage. Had a great time!. Did want to mention, we asked for a handicap room and it was indeed very accessible especially the bath. Very good.
Phyllis P
Reviewed by
Phyllis P
on
6/29/23
Traveled to
Beau Rivage
Very Friendly, and easy process.
Stephen F
Reviewed by
Stephen F
on
6/29/23
Traveled to
Beau Rivage
great communication
Jane S
Reviewed by
Jane S
on
6/29/23
Traveled to
Beau Rivage
Easy to book. Excellent with providing all information needed.
Kay K
Reviewed by
Kay K
on
6/28/23
Traveled to
Harrah's - Laughlin
I love booking with Grueninger because I talk with a person and I always get what I ask for on my trips.
Lauralyn P
Reviewed by
Lauralyn P
on
6/28/23
Traveled to
Harrah's - Laughlin
They always get right back to me when I send an email.
Gary C
Reviewed by
Gary C
on
6/28/23
Traveled to
Beau Rivage
Fantastic service, easy to book, Christian is the best!
Thomas M
Reviewed by
Thomas M
on
6/28/23
Traveled to
Caesars - Atlantic City
Michael L
Reviewed by
Michael L
on
6/27/23
Traveled to
Beau Rivage
After my initial call you let me know the next day if I was eligible for the flight and how much would be. I appreciate how quickly that was done. Everything about the trip went just as advertised.
Susanne B
Reviewed by
Susanne B
on
6/27/23
Traveled to
Caesars - Atlantic City
All good
Dan N
Reviewed by
Dan N
on
6/27/23
Traveled to
Beau Rivage
Joanne W
Reviewed by
Joanne W
on
6/27/23
Traveled to
Caesars - Atlantic City
Over the years we have booked with Lisa and been very happy. She knows exactly what we want.
Sandy R
Reviewed by
Sandy R
on
6/27/23
Traveled to
Beau Rivage
Is usually a quick response.
Marvinz B
Reviewed by
Marvinz B
on
6/26/23
Traveled to
Beau Rivage
Lisa is friendly and takes care of the details. She arranges for a scooter for Don, and that is very critical for us. She arranges for as many perks as she can.
Pat K
Reviewed by
Pat K
on
6/26/23
Traveled to
Harrah's - Gulf Coast
Great staff. Easy to book. Love flying out of Toledo airport.
Tim R
Reviewed by
Tim R
on
6/26/23
Traveled to
Beau Rivage
Quick and easy booking, no waiting on hold.
Connie C
Reviewed by
Connie C
on
6/26/23
Traveled to
Beau Rivage
Always answer the phone. Quick response time.
Mary S
Reviewed by
Mary S
on
6/26/23
Traveled to
Beau Rivage
No worries!! Everything was taken care of !!
Patricia K
Reviewed by
Patricia K
on
6/26/23
Traveled to
Harrah's - Gulf Coast
Very convenient. Knowledgeable and friendly staff.
Marilynn F
Reviewed by
Marilynn F
on
6/26/23
Traveled to
Harrah's - Gulf Coast
Working with Lisa is a delightful experience. She is so professional
Brian K
Reviewed by
Brian K
on
6/26/23
Traveled to
Harrah's - Gulf Coast
Very easy to book
Brenda W
Reviewed by
Brenda W
on
6/26/23
Traveled to
Beau Rivage
The ease of booking and being kept up to date with any changes.
Terry K
Reviewed by
Terry K
on
6/26/23
Traveled to
Beau Rivage
Very professional and knowledgeable
Carolyn N
Reviewed by
Carolyn N
on
6/26/23
Traveled to
Beau Rivage
Knowledge and easy
Reviewed by
on
6/26/23
Traveled to
Harrah's - Laughlin
Carrie E
Reviewed by
Carrie E
on
6/26/23
Traveled to
Beau Rivage
Lisa was extremely helpful. Everything went really well.
JoAnn B
Reviewed by
JoAnn B
on
6/25/23
Traveled to
Tropicana - Atlantic City
It was easy BUT THAT WAS THE EASY PART - THERE IS A LOT MORE TO THE TRIP THAN THE BOOKING EXPERIENCE.
Franklin B
Reviewed by
Franklin B
on
6/25/23
Traveled to
Caesars - Atlantic City
Brian B
Reviewed by
Brian B
on
6/24/23
Traveled to
Harrah's - Gulf Coast
they were very efficient and considered
Ivelise L
Reviewed by
Ivelise L
on
6/24/23
Traveled to
Beau Rivage
Reservation was made according to our profile. Time and dates of traveling were received on time.
Dixie W
Reviewed by
Dixie W
on
6/24/23
Traveled to
Beau Rivage
fast and friendly service...if special needs they are take care of
Janus T
Reviewed by
Janus T
on
6/24/23
Traveled to
Beau Rivage
Easy peasy! They do all the work!looser slots!
Marie F
Reviewed by
Marie F
on
6/23/23
Traveled to
Beau Rivage
It was easy to do - Christian always answered my emails promptly
Robert K
Reviewed by
Robert K
on
6/23/23
Traveled to
Caesars - Atlantic City
Very good team at Grueninger
Leslie B
Reviewed by
Leslie B
on
6/23/23
Traveled to
Beau Rivage
Excellent service left a message Christian got right back to me
Amanda O
Reviewed by
Amanda O
on
6/23/23
Traveled to
Caesars - Atlantic City
Always very helpful and very quick to answer my emails.
Brenda W
Reviewed by
Brenda W
on
6/23/23
Traveled to
Beau Rivage
Easiest charter I have ever booked!! Simple and always kept informed of any changes.
Steve K
Reviewed by
Steve K
on
6/23/23
Traveled to
Beau Rivage
It was very easy
Robyn W
Reviewed by
Robyn W
on
6/23/23
Traveled to
Harrah's - Gulf Coast
Friendly, responsive and made sure our questions were answered
Todd B
Reviewed by
Todd B
on
6/23/23
Traveled to
Tropicana - Atlantic City
From beginning to end it was an amazing trip and the tropicana staff was so accommodating.
Barb K
Reviewed by
Barb K
on
6/23/23
Traveled to
Caesars - Atlantic City
Well done
Barbara R
Reviewed by
Barbara R
on
6/23/23
Traveled to
Beau Rivage
Helpful and friendly. Go out of there way to answer any type of questions you are concerned about.
Susan B
Reviewed by
Susan B
on
6/23/23
Traveled to
Beau Rivage
Katy is awesome. Knowledgeable and helpful Easy to call and book with her!
Brenda S
Reviewed by
Brenda S
on
6/23/23
Traveled to
Caesars - Atlantic City
Everyone worked hard to make sure my requests were honored
Katherine B
Reviewed by
Katherine B
on
6/22/23
Traveled to
Beau Rivage
They made it easy to book.
David C
Reviewed by
David C
on
6/22/23
Traveled to
Caesars - Atlantic City
easy
Bernard B
Reviewed by
Bernard B
on
6/22/23
Traveled to
Beau Rivage
Katy great to work with. Very fast and smooth booking. Never hesitate to book through Grueninger!
Jennifer R
Reviewed by
Jennifer R
on
6/22/23
Traveled to
Caesars - Atlantic City
IT was very good I have never had a problem or been disappointed. I do miss the games on the flight.
Michael C
Reviewed by
Michael C
on
6/22/23
Traveled to
Caesars - Atlantic City
Kenneth J
Reviewed by
Kenneth J
on
6/22/23
Traveled to
Beau Rivage
The whole experience was easy and enjoyable
Roy M
Reviewed by
Roy M
on
6/22/23
Traveled to
Harrah's - Lake Tahoe
Good, friendly, fast service.
Ron H
Reviewed by
Ron H
on
6/22/23
Traveled to
Tropicana - Atlantic City
Easy to book. Friendly, helpful staff
Phil F
Reviewed by
Phil F
on
6/22/23
Traveled to
Beau Rivage
Sue W
Reviewed by
Sue W
on
6/22/23
Traveled to
Caesars - Atlantic City
Your team is organized and takes care of everything for us!
Holly H
Reviewed by
Holly H
on
6/22/23
Traveled to
Harrah's - Laughlin
Carol B
Reviewed by
Carol B
on
6/22/23
Traveled to
Harrah's - Laughlin
They know me, all information including credit card is on file. I feel like I am calling family or a good friend. Always a pleasant experience.
Christine G
Reviewed by
Christine G
on
6/22/23
Traveled to
Beau Rivage
Friendly people and very polite and helpful
Cindy W
Reviewed by
Cindy W
on
6/22/23
Traveled to
Harrah's - Laughlin
Quick response
William P
Reviewed by
William P
on
6/22/23
Traveled to
Beau Rivage
Very simple and organized experience
Daryl S
Reviewed by
Daryl S
on
6/22/23
Traveled to
Beau Rivage
Friendly and our requests are right on!
Curley L
Reviewed by
Curley L
on
6/22/23
Traveled to
Beau Rivage
Lisa has always been my "Go to" agent. We request and she responds immediately. Any special requests are indicated to property as well. Very, very efficient.
Jim C
Reviewed by
Jim C
on
6/22/23
Traveled to
Beau Rivage
All agents are polite, efficient and knowledgeable. On many trips, Grueninger staff will coordinate one or more excursions which are GREATLY appreciated by your customers.
Kathy K
Reviewed by
Kathy K
on
6/22/23
Traveled to
Beau Rivage
Jim W
Reviewed by
Jim W
on
6/22/23
Traveled to
Beau Rivage
Simple & easy
Susan B
Reviewed by
Susan B
on
6/22/23
Traveled to
Harrah's - Laughlin
Always easy transaction. Send email/call. Follow up emails.
James G
Reviewed by
James G
on
6/22/23
Traveled to
Beau Rivage
Your team has always been very helpful and understanding
Reviewed by
on
6/22/23
Traveled to
Beau Rivage
Someone always answers the phone and if the person you want to speak to are not available they call you back within a day. The staff are professional and friendly. Lisa and Katy are great.
Karol W
Reviewed by
Karol W
on
6/22/23
Traveled to
Beau Rivage
It’s quick and easy
Charles D
Reviewed by
Charles D
on
6/22/23
Traveled to
Harrah's - Lake Tahoe
Much of Casino, easting places, tours closed due lake of help and poor weather.
Sharon T
Reviewed by
Sharon T
on
6/22/23
Traveled to
Beau Rivage
The rep called me back at rhe expected time
Marilyn J
Reviewed by
Marilyn J
on
6/22/23
Traveled to
Paris - Las Vegas
Friendly personnel
Candice S
Reviewed by
Candice S
on
6/21/23
Traveled to
Beau Rivage
easy
Denise C
Reviewed by
Denise C
on
6/21/23
Traveled to
Caesars - Atlantic City
They are all very helpful everytime I book with them..They take there time explaining any questions I have dealing with the trip..
Thomas K
Reviewed by
Thomas K
on
6/21/23
Traveled to
Beau Rivage
Easy to work with. Efficient. Always helpful
Carol R
Reviewed by
Carol R
on
6/21/23
Traveled to
Beau Rivage
Convenient
Teresa V
Reviewed by
Teresa V
on
6/21/23
Traveled to
Beau Rivage
They have all of our information and put in the request promptly.
LUANE
Reviewed by
LUANE
on
6/21/23
Traveled to
Beau Rivage
You always get back to me.
Sandra S
Reviewed by
Sandra S
on
6/21/23
Traveled to
Beau Rivage
Always fast and full proff getting back to me as soon as same day. Katy very nice!!
Holly H
Reviewed by
Holly H
on
6/21/23
Traveled to
Harrah's - Laughlin
Joyce C
Reviewed by
Joyce C
on
6/21/23
Traveled to
Beau Rivage
Always efficient- addresses all concerns courteously - great people to deal with
Patrick G
Reviewed by
Patrick G
on
6/21/23
Traveled to
Beau Rivage
Well coordinated
Barbara S
Reviewed by
Barbara S
on
6/21/23
Traveled to
Tropicana - Atlantic City
Booking is always easy.
Catherine P
Reviewed by
Catherine P
on
6/21/23
Traveled to
Beau Rivage
Always professional, quick and friendly
Linda G
Reviewed by
Linda G
on
6/21/23
Traveled to
Beau Rivage
It was very easy and efficient
Franklin L
Reviewed by
Franklin L
on
6/21/23
Traveled to
Harrah's - Gulf Coast
was not real happy with food
Linda B
Reviewed by
Linda B
on
6/21/23
Traveled to
Tropicana - Atlantic City
Easy
Ruth S
Reviewed by
Ruth S
on
6/21/23
Traveled to
Beau Rivage
Staff is so easy to deal with. And very personable
Thomas G
Reviewed by
Thomas G
on
6/21/23
Traveled to
Beau Rivage
They know what room type we want, where we want to sit on the plane and how many nights we want to stay
