Reviews

Need a second opinion? How about a few hundred. Hear what others have to say about us
Faye K
Reviewed by
Faye K
on
Traveled to
Harrah's - Laughlin
Easy and professional
Dave G
Reviewed by
Dave G
on
Traveled to
Beau Rivage
Always pleasant and helpful
Lorraine G
Reviewed by
Lorraine G
on
Traveled to
Beau Rivage
David & Sandra S
Reviewed by
David & Sandra S
on
Traveled to
Beau Rivage
all the people I talked to over the years we have never had a problem.
Paul S
Reviewed by
Paul S
on
Traveled to
Beau Rivage
Great time
RICHARDC B
Reviewed by
RICHARDC B
on
Traveled to
Beau Rivage
smooth - no problem
Nina K
Reviewed by
Nina K
on
Traveled to
Beau Rivage
Booked with Lisa. Lisa always seems in a good mood. Remembers our names …
Pamm W
Reviewed by
Pamm W
on
Traveled to
Beau Rivage
Very knowledgeable and helpful with requests
Robert P
Reviewed by
Robert P
on
Traveled to
Beau Rivage
Excellent
Angie F
Reviewed by
Angie F
on
Traveled to
Beau Rivage
They did everything. I didn't have to do much of anything but show up
Mary S
Reviewed by
Mary S
on
Traveled to
Beau Rivage
Very easy.
Diane P
Reviewed by
Diane P
on
Traveled to
Beau Rivage
Team is excellent
John P
Reviewed by
John P
on
Traveled to
Beau Rivage
Seamless
Thomas R
Reviewed by
Thomas R
on
Traveled to
Beau Rivage
Always easy and friendly. Everything at your fingertips 😊
Dottie J
Reviewed by
Dottie J
on
Traveled to
Beau Rivage
Also professional
Debbie B
Reviewed by
Debbie B
on
Traveled to
Harrah's - Laughlin
Very Helpful and knowledgeable.
Elizabeth C
Reviewed by
Elizabeth C
on
Traveled to
Harrah's - Lake Tahoe
Thomas R
Reviewed by
Thomas R
on
Traveled to
Beau Rivage
Prompt response to all questions.
William P
Reviewed by
William P
on
Traveled to
Beau Rivage
Friendly, helpful
Charlene M
Reviewed by
Charlene M
on
Traveled to
Harrah's - Laughlin
Every thing went very well. Will be using you for all my casino trips.
Julie S
Reviewed by
Julie S
on
Traveled to
Beau Rivage
Extremely easy. From baggage to room assignments, Casino Gold Tours made it easy.
Debra U
Reviewed by
Debra U
on
Traveled to
Beau Rivage
From start to finish it was very simple & efficient. I’ve booked 2 more trips through you since then.
Robert M
Reviewed by
Robert M
on
Traveled to
Beau Rivage
Katy went above and beyond in helping us with our booking. Our intent was to go to the Beau to see Michael Bolton and she reserved our trip for that. Then Michael Bolton had to cancel his show for medical reasons. We asked Katy if we could switch our reservation date we we could leave from an airport closer to our home. She was able to do that for us and did it very quickly after we asked her to. She also arranged a scooter for my wife to use and it was waiting for her when we arrived to check-in. A big thank you to Katy!
Tim O
Reviewed by
Tim O
on
Traveled to
Beau Rivage
Request are usually positive. Last trip had a situation where an illness prevented us fro making the trip home and Katy took care of extending our stay
Daniel S
Reviewed by
Daniel S
on
Traveled to
Beau Rivage
I always friendly always there to answer questions
Donna A
Reviewed by
Donna A
on
Traveled to
Beau Rivage
Kathy K
Reviewed by
Kathy K
on
Traveled to
Beau Rivage
friendly and knowledgable
Lucy M
Reviewed by
Lucy M
on
Traveled to
Harrah's - Lake Tahoe
We had a very nice flight. Flight attendants was very pleasant.
Christine M
Reviewed by
Christine M
on
Traveled to
Silver Legacy - Reno
We like it better when grueninger handles the whole trip.
Terry K
Reviewed by
Terry K
on
Traveled to
Beau Rivage
Excellent experience
Rodney W
Reviewed by
Rodney W
on
Traveled to
Beau Rivage
Always easy and reliable to book with Grueninger
Joni M
Reviewed by
Joni M
on
Traveled to
Beau Rivage
I appreciate that I don't have to go over my info again. and again
Louis K
Reviewed by
Louis K
on
Traveled to
Beau Rivage
Very easy to use and friendly.
Sharon S
Reviewed by
Sharon S
on
Traveled to
Harrah's - Laughlin
Katy is always able to help and is so professional.
Lillian R
Reviewed by
Lillian R
on
Traveled to
Harrah's - Gulf Coast
It was easy. My only complaint is the casino is too small and not enough restaurants
Linda B
Reviewed by
Linda B
on
Traveled to
Beau Rivage
Everything went smoothly. Got the room I wanted and seats close to the front on the plane.
JoAnn R
Reviewed by
JoAnn R
on
Traveled to
Beau Rivage
Easy to work with. Always pleasant!!
Sandy S
Reviewed by
Sandy S
on
Traveled to
Beau Rivage
Very knowledgeable, always have the most up-to-date information.
Rachel H
Reviewed by
Rachel H
on
Traveled to
Beau Rivage
Just super easy and everything was done correct.
Julia S
Reviewed by
Julia S
on
Traveled to
Beau Rivage
So smooth! I never feel stressed when I go through grueninger
Mark W
Reviewed by
Mark W
on
Traveled to
Beau Rivage
very easy to book trip and receive info
Sharon S
Reviewed by
Sharon S
on
Traveled to
Harrah's - Laughlin
Katy is the best. Always helpful! AND SHE REMEMBERS ME!
Lynne K
Reviewed by
Lynne K
on
Traveled to
Beau Rivage
Very easy and efficient.
Sharon S
Reviewed by
Sharon S
on
Traveled to
Harrah's - Lake Tahoe
The team was always available when questions arose.
Steve A
Reviewed by
Steve A
on
Traveled to
Harrah's - Laughlin
Steven U
Reviewed by
Steven U
on
Traveled to
Beau Rivage
Our first Casino charter. Well organized, easy to understand
Joyce C
Reviewed by
Joyce C
on
Traveled to
Beau Rivage
The team is always thorough / very efficient in all necessary details. They are very responsive to any questions.
Sharon W
Reviewed by
Sharon W
on
Traveled to
Beau Rivage
So easy
Sally B
Reviewed by
Sally B
on
Traveled to
Beau Rivage
Grueninger is always so pleasant to work with. Wonderful customer service.
Stacey T
Reviewed by
Stacey T
on
Traveled to
Beau Rivage
Excellent service. Quick responses and notifications.
Paul M
Reviewed by
Paul M
on
Traveled to
Silver Legacy - Reno
Michael W
Reviewed by
Michael W
on
Traveled to
Beau Rivage
Easy and fast
Curley L
Reviewed by
Curley L
on
Traveled to
Beau Rivage
Never have to worry about details. Lisa is the best
BillBa B
Reviewed by
BillBa B
on
Traveled to
Beau Rivage
It is easy
Larry F
Reviewed by
Larry F
on
Traveled to
Beau Rivage
Always willing to help
Carolyn N
Reviewed by
Carolyn N
on
Traveled to
Beau Rivage
Shirley K
Reviewed by
Shirley K
on
Traveled to
Harrah's - Laughlin
Easy and convenient
Susan B
Reviewed by
Susan B
on
Traveled to
Beau Rivage
Requested suite and sea view and you came through 100%
Mary C
Reviewed by
Mary C
on
Traveled to
Beau Rivage
Response was fast and information was updated regularly
James W
Reviewed by
James W
on
Traveled to
Harrah's - Lake Tahoe
Everyone is so professional, courteous, prompt and upbeat. Thanks so much!
Dianna B
Reviewed by
Dianna B
on
Traveled to
Beau Rivage
Talking to Katy is always pleasurable
Teresa O
Reviewed by
Teresa O
on
Traveled to
Caesars - Atlantic City
I email Katy and she is always responsive quickly, she knows our preferences and we always get tgem
Patrick B
Reviewed by
Patrick B
on
Traveled to
Harrah's - Laughlin
Joe actually to our request for more information, invited us to this trip...
Joseph T
Reviewed by
Joseph T
on
Traveled to
Silver Legacy - Reno
Quick and easy
Joyce B
Reviewed by
Joyce B
on
Traveled to
Beau Rivage
Always very polite and extremely helpful
Daryl S
Reviewed by
Daryl S
on
Traveled to
Beau Rivage
Very smooth
Ron C
Reviewed by
Ron C
on
Traveled to
Beau Rivage
Very knowledgeable. Did not have an option when we traveled. It was Feb. 2024
Robbin B
Reviewed by
Robbin B
on
Traveled to
Beau Rivage
Love to be able to call Lisa and she handles everything
Kathy K
Reviewed by
Kathy K
on
Traveled to
Beau Rivage
Easy. Professional and efficient!
Christine S
Reviewed by
Christine S
on
Traveled to
Beau Rivage
Roger S
Reviewed by
Roger S
on
Traveled to
Harrah's - Laughlin
Katy is always easy to work with.
Roxann D
Reviewed by
Roxann D
on
Traveled to
Beau Rivage
Great team
Linda G
Reviewed by
Linda G
on
Traveled to
Beau Rivage
Everyone is always friendly and efficient.
Dixie W
Reviewed by
Dixie W
on
Traveled to
Beau Rivage
You know my requirements,, i.e. bad leg, need seating close to front on plane, room close to elevator at hotel, etc.
Joel I
Reviewed by
Joel I
on
Traveled to
Harrah's - Laughlin
Fast, cheerful and friendly
Debra A
Reviewed by
Debra A
on
Traveled to
Beau Rivage
Maria F
Reviewed by
Maria F
on
Traveled to
Beau Rivage
It is always pleasant speaking with one of the wonderful women on the team when calling in to book a Beau offer.
James C
Reviewed by
James C
on
Traveled to
Beau Rivage
Fast, one-stop call. All of our requests were met.
Janice K
Reviewed by
Janice K
on
Traveled to
Beau Rivage
Everything was very efficient.
Gregory O
Reviewed by
Gregory O
on
Traveled to
Beau Rivage
We booked the trip in Dec upon arrival we had a room that had a ouside spot light light that was on complained ,about it .and they dint change our room until we went don again
Sharla H
Reviewed by
Sharla H
on
Traveled to
Beau Rivage
I feel like you know me as soon as I call. Everything on file makes the ease of booking only take seconds. Great team
Paul S
Reviewed by
Paul S
on
Traveled to
Beau Rivage
Sara M
Reviewed by
Sara M
on
Traveled to
Beau Rivage
Peggy O
Reviewed by
Peggy O
on
Traveled to
Beau Rivage
Easy navigation with checking in
EDWIN J
Reviewed by
EDWIN J
on
Traveled to
Harrah's - Atlantic City
Daniel H
Reviewed by
Daniel H
on
Traveled to
Beau Rivage
Great people and the process is very positive
Brenda N
Reviewed by
Brenda N
on
Traveled to
Caesars - Atlantic City
They're friendly and helpful
Dawn K
Reviewed by
Dawn K
on
Traveled to
Beau Rivage
It was fast and convenient. Everything was ready when we got there. It is a great experience
Randy M
Reviewed by
Randy M
on
Traveled to
Beau Rivage
Dianna C
Reviewed by
Dianna C
on
Traveled to
Beau Rivage
Great working with Lisa!! Always quick and accurate.
Ruby Dianna C
Reviewed by
Ruby Dianna C
on
Traveled to
Beau Rivage
We have booked a number of trips through Grueninger and have never been disappointed.
Linda D
Reviewed by
Linda D
on
Traveled to
Harrah's - Atlantic City
It is just so easy to book. made one phone call and everything was taken care of
Linda G
Reviewed by
Linda G
on
Traveled to
Beau Rivage
It was easy and efficient
Margaret K
Reviewed by
Margaret K
on
Traveled to
Beau Rivage
easy
Pamela P
Reviewed by
Pamela P
on
Traveled to
Harrah's - Gulf Coast
Katy has always been great about keeping us informed of delays
David D
Reviewed by
David D
on
Traveled to
Harrah's - Atlantic City
Barbara C
Reviewed by
Barbara C
on
Traveled to
Beau Rivage
Vernon A
Reviewed by
Vernon A
on
Traveled to
Harrah's - Laughlin
Donna & Donald Dettling D
Reviewed by
Donna & Donald Dettling D
on
Traveled to
Harrah's - Laughlin
Customer Service
Elena A
Reviewed by
Elena A
on
Traveled to
Beau Rivage

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