Reviews

Need a second opinion? How about a few hundred. Hear what others have to say about us
Kendra B
Reviewed by
Kendra B
on
Traveled to
Harrah's - Gulf Coast
They always answer there phone booking easy & they try to accomadate special request if pissible
Holly H
Reviewed by
Holly H
on
Traveled to
Beau Rivage
Daniel S
Reviewed by
Daniel S
on
Traveled to
Beau Rivage
Everything went smooth
Joan S
Reviewed by
Joan S
on
Traveled to
Harrah's - Laughlin
Easy
Jennifer C
Reviewed by
Jennifer C
on
Traveled to
Beau Rivage
Easy Peasy
Tracey K
Reviewed by
Tracey K
on
Traveled to
Harrah's - Lake Tahoe
Easy and comfortable
Bob H
Reviewed by
Bob H
on
Traveled to
Harrah's - Lake Tahoe
Janine T
Reviewed by
Janine T
on
Traveled to
Beau Rivage
Great time!
John C
Reviewed by
John C
on
Traveled to
Harrah's - Laughlin
The staff made it an easy process..
Kenneth S
Reviewed by
Kenneth S
on
Traveled to
Harrah's - Laughlin
Helpful and pleasant.
Megan K
Reviewed by
Megan K
on
Traveled to
Beau Rivage
Great communication and easy to work with. Even went the extra mile to get me a food and beverage credit each day! Thank you!
Gerry G
Reviewed by
Gerry G
on
Traveled to
Beau Rivage
Our trip was actually in Aug of 2023 but that was not an option on your choices.
Paula T
Reviewed by
Paula T
on
Traveled to
Beau Rivage
CAROLE R
Reviewed by
CAROLE R
on
Traveled to
Harrah's - Lake Tahoe
Prompt and knowledgable
Irene L
Reviewed by
Irene L
on
Traveled to
Beau Rivage
very smooth and easy
DONNA G
Reviewed by
DONNA G
on
Traveled to
Beau Rivage
Pat W
Reviewed by
Pat W
on
Traveled to
Beau Rivage
Last minute booking was quick & perfect! Appreciated the comfort seating.
Audrey W
Reviewed by
Audrey W
on
Traveled to
Beau Rivage
I think i go to the Beau more often than i used to because Casino Gold makes it SO easy and seamless.
Barbara C
Reviewed by
Barbara C
on
Traveled to
Beau Rivage
Love working with Christian ! She is efficient, extremely helpful, pleasant and just a pleasure to work with. Casino Gold Tours is lucky to have such a 5 star employee!!!sure to book with. Casino Gold Tours is lucky to have such a 5 star employee !!!
Shirley H
Reviewed by
Shirley H
on
Traveled to
Beau Rivage
My husband and I love the Beau
Reviewed by
on
Traveled to
Harrah's - Lake Tahoe
Easy and very convenient. Trip was well ran
Barbara S
Reviewed by
Barbara S
on
Traveled to
Tropicana - Atlantic City
It was effortless. The team members are always pleasant and friendly.
Barb K
Reviewed by
Barb K
on
Traveled to
Harrah's - Lake Tahoe
Everyone is very accommodating and pleasant
Suzanne M
Reviewed by
Suzanne M
on
Traveled to
Beau Rivage
We have been clients for about 10 years and book a minimum of 2 trips per year.
Deb S
Reviewed by
Deb S
on
Traveled to
Harrah's - Lake Tahoe
Easy
Rick H
Reviewed by
Rick H
on
Traveled to
Harrah's - Lake Tahoe
As always they made it very easy for me and my service dog
Lynne K
Reviewed by
Lynne K
on
Traveled to
Beau Rivage
Very easy and efficient.
Sheilah F
Reviewed by
Sheilah F
on
Traveled to
Harrah's - Gulf Coast
The room was ready when we arrived at Harrahs
Richard D
Reviewed by
Richard D
on
Traveled to
Beau Rivage
Easy to arrange...we get the type of room that we like...everything goes smoothly.
Catherine K
Reviewed by
Catherine K
on
Traveled to
Beau Rivage
Linda P
Reviewed by
Linda P
on
Traveled to
Beau Rivage
Very easy and answered all my questions
Linda V
Reviewed by
Linda V
on
Traveled to
Harrah's - Laughlin
Aug23 was our trip Happy with our seats &room request
Carrie E
Reviewed by
Carrie E
on
Traveled to
Beau Rivage
They are so helpful and organized.
Connie H
Reviewed by
Connie H
on
Traveled to
Beau Rivage
Ease of booking; friendly staff; staff ensured/obtained ‘perks’ available
Dawn Z
Reviewed by
Dawn Z
on
Traveled to
Ameristar - Black Hawk
Very friendly and easy to book with
Carmen W
Reviewed by
Carmen W
on
Traveled to
Beau Rivage
Virginia E
Reviewed by
Virginia E
on
Traveled to
Beau Rivage
Easy to use site and follow up phone call from Christian
Marcia D
Reviewed by
Marcia D
on
Traveled to
Beau Rivage
Best team ever. Make traveling so easy. So helpful they do all the work for you. You just have to pack your bag and show up. So thankful for them
Mary W
Reviewed by
Mary W
on
Traveled to
Beau Rivage
Quick and easy
William J
Reviewed by
William J
on
Traveled to
Beau Rivage
friendliness and promptness
Kendall J
Reviewed by
Kendall J
on
Traveled to
Harrah's - Laughlin
Steve S
Reviewed by
Steve S
on
Traveled to
Beau Rivage
Great
Jennifer G
Reviewed by
Jennifer G
on
Traveled to
Beau Rivage
Easy and very friendly
Katherine B
Reviewed by
Katherine B
on
Traveled to
Beau Rivage
Courteous staff when speaking with them. They respond to emails in a timely manner.
Antonio/Maria Q
Reviewed by
Antonio/Maria Q
on
Traveled to
Beau Rivage
Liked the $100.00 free for food and beverage per day.
Donna B
Reviewed by
Donna B
on
Traveled to
Harrah's - Laughlin
Simple quick
James R
Reviewed by
James R
on
Traveled to
Caesars - Atlantic City
Very helpful and pleasant
Reviewed by
on
Traveled to
Harrah's - Gulf Coast
Easy and professional!
Rick B
Reviewed by
Rick B
on
Traveled to
Beau Rivage
Katy's quick and help responses
Shannon H
Reviewed by
Shannon H
on
Traveled to
Beau Rivage
Cynthia B
Reviewed by
Cynthia B
on
Traveled to
Beau Rivage
The organization from start to finish by everyone involved.
Roxann D
Reviewed by
Roxann D
on
Traveled to
Beau Rivage
Always respond helps with any request sends out early schedules to help plan trips.
David A
Reviewed by
David A
on
Traveled to
Beau Rivage
Everyone has always been quick to respond, very nice to speak with. We just returned from our September trip, we were there in July too!
Virginia E
Reviewed by
Virginia E
on
Traveled to
Beau Rivage
User friendly site and excellent customer service
STEVE B
Reviewed by
STEVE B
on
Traveled to
Harrah's - Laughlin
SMOOTH AND HASSLE FREE. TRIP WAS SEPT 42023
JOEL I
Reviewed by
JOEL I
on
Traveled to
Beau Rivage
QUICK AND SIMPLE
Reviewed by
on
Traveled to
Beau Rivage
vertical well planned
Rick J
Reviewed by
Rick J
on
Traveled to
Beau Rivage
Look up our information and set up trip fast.
Shirley J
Reviewed by
Shirley J
on
Traveled to
Beau Rivage
Frank R
Reviewed by
Frank R
on
Traveled to
Beau Rivage
Friendly
G. N
Reviewed by
G. N
on
Traveled to
Caesars - Atlantic City
Katy is always very helpful with my seat request.
Janine K
Reviewed by
Janine K
on
Traveled to
Beau Rivage
Easy and efficient
Faye K
Reviewed by
Faye K
on
Traveled to
Caesars - Atlantic City
Rick P
Reviewed by
Rick P
on
Traveled to
Beau Rivage
What an amazing and helpful staff at Gruinger. They make every booking step seem seamless!!
Joy D
Reviewed by
Joy D
on
Traveled to
Beau Rivage
My daughter made the arrangements and she was favorably impressed
Gary P
Reviewed by
Gary P
on
Traveled to
Beau Rivage
Paul L
Reviewed by
Paul L
on
Traveled to
Beau Rivage
Very cordial and willing to help in any way.
Vicki A
Reviewed by
Vicki A
on
Traveled to
Harrah's - Gulf Coast
Everything was set up perfect
Charles J
Reviewed by
Charles J
on
Traveled to
Harrah's - Gulf Coast
Maureen F
Reviewed by
Maureen F
on
Traveled to
Beau Rivage
Grueninger handles everything & staff is fantastic
Ardis C
Reviewed by
Ardis C
on
Traveled to
Beau Rivage
We are not comfortable requesting perks for ourselves and love that you do it for us! Grueninger takes care of us!
Bruce M
Reviewed by
Bruce M
on
Traveled to
Harrah's - Gulf Coast
Just a quick email is all it takes. I get a return email pretty quickly
Carolyn C
Reviewed by
Carolyn C
on
Traveled to
Beau Rivage
Always have answered any questions in a timely manner and always pleasant and helpful when I make a reservation
Virginia E
Reviewed by
Virginia E
on
Traveled to
Beau Rivage
Easy to book and wonderful staff tp assist & answer questions
Elaine T
Reviewed by
Elaine T
on
Traveled to
Beau Rivage
Always easy to work with
James M
Reviewed by
James M
on
Traveled to
Beau Rivage
This was my first time. I loved that we just go to the hotel and your luggage showed up a little later. You didn’t have to do anything.
Connie J
Reviewed by
Connie J
on
Traveled to
Beau Rivage
Quick response
Joyce J
Reviewed by
Joyce J
on
Traveled to
Beau Rivage
Very nice and knowledgeable
Elma S
Reviewed by
Elma S
on
Traveled to
Beau Rivage
Everyone is nice and helpful.
Kirke C
Reviewed by
Kirke C
on
Traveled to
Beau Rivage
Sara M
Reviewed by
Sara M
on
Traveled to
Harrah's - Laughlin
Always friendly, knowledgeable and courteous!
Ron B
Reviewed by
Ron B
on
Traveled to
Beau Rivage
Lisa always does a great job setting it up and responsive.
LINDA K
Reviewed by
LINDA K
on
Traveled to
Beau Rivage
any questions answered, quick responses, friendly staff
Kathy B
Reviewed by
Kathy B
on
Traveled to
Beau Rivage
Pleasant
Lauralyn P
Reviewed by
Lauralyn P
on
Traveled to
Harrah's - Laughlin
Kathy H
Reviewed by
Kathy H
on
Traveled to
Harrah's - Gulf Coast
Marvina B
Reviewed by
Marvina B
on
Traveled to
Beau Rivage
Love working with Lisa. She takes great care of us and frequently anticipates our needs. It's all smooth, easy, and stress free.
Carol B
Reviewed by
Carol B
on
Traveled to
Harrah's - Laughlin
Great customer service on your end. Reservation did not go well at all. Some robot named Edgar kept emailing me that you didn’t have Larry‘s correct birthdate. I responded with the correct birthdate. I don’t know who screwed it up because it matched my birthday. The nightmare began trying to go through TSA. There it was pulled from the line, leaving me in a wheelchair without an escort. I have no idea where they took him to, I had no idea if he was going to be able to board the flight. I had an anxiety attack and almost complete breakdown while being held in TSA.
Linda H
Reviewed by
Linda H
on
Traveled to
Beau Rivage
Ease of travel from Toledo, everything taken care of, manage all details
Virginia M
Reviewed by
Virginia M
on
Traveled to
Beau Rivage
It is always a pleasure everyone is so nice they make you feel cared for
Richard C
Reviewed by
Richard C
on
Traveled to
Beau Rivage
Seating on plane, mobility scooter,room close to elevator *****
Donna M
Reviewed by
Donna M
on
Traveled to
Beau Rivage
Ease of seeing all the upcoming casino trips on their website
Evon R
Reviewed by
Evon R
on
Traveled to
Harrah's - Gulf Coast
Our experience was fast and confirmation along with instructions were prompt and detailed
Arthur A
Reviewed by
Arthur A
on
Traveled to
Beau Rivage
The process was pretty much effortless. Lisa always responds right away.
Laverne H
Reviewed by
Laverne H
on
Traveled to
Harrah's - Gulf Coast
Convenience
Margaret P
Reviewed by
Margaret P
on
Traveled to
Beau Rivage
My experience with Grueninger down through the years, as with this trip was great. I love the efficiency and courteous of the agents.
Marilynn F
Reviewed by
Marilynn F
on
Traveled to
Beau Rivage
Professional and complete information
Harriett O
Reviewed by
Harriett O
on
Traveled to
Beau Rivage
Very helpful and efficient.
Gregory O
Reviewed by
Gregory O
on
Traveled to
Beau Rivage
Katie is always available to answer any question as is all of your staff
Linda C
Reviewed by
Linda C
on
Traveled to
Beau Rivage
You always treat us like we’re your only ones. You go out of your way to make sure we can leave the planning to you. Thank you so much for what you do.

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